Terms and Conditions
Get In Touch!
We respond to all emails within 24-72 hours (except weekends and holidays) but if you don't get a response from us, please check your spam bin!
support@sleekify.org
Opening Hours:
MON to FRI: 8:00AM - 18:00PM
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What are the delivery times?
We process orders within 24 hours of receiving payment and your package will be delivered to you within 5 to 10 days
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Where do you send packages everywhere?
We usually send our packages primarily to EU and USA
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What are the delivery costs?
With us you always have free shipping
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Can I track my package?
Yes, simply click on the track your order box.
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What should I do if my order is delayed?
Your order may be delayed due to unforeseen events or global conflict situations. We apologize for these inconveniences and are doing everything we can to expedite the process.
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You can find all other information related to shipping in the shipping policy
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What payment methods do you accept?
We accept the following payment methods: VISA, MasterCard, Maestro, American Express, Apple Pay and Google Pay.
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Is it safe to pay online on your site?
Our site is absolutely safe thanks to the Stripe payment gateway, which has been at the forefront of payment intermediaries for many years.
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How can I use a promotional code?
You can subscribe to our newsletter to increase your chances of getting a promo code, or follow us on social media via the clickable links at the bottom of the page. You can then apply the promo code directly at the checkout
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What is Your Return Policy?
We want you to be completely satisfied with your purchase, so we accept returns ithin 30 days of purchase according to the conditions listed on our returns policy.
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You Didn't Answer My Question!
Please check out our FAQs page for much more detailed questions we get asked. If we still didn't quite answer the question you had, please feel free to reach out to us at support@sleekify.org
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Did I find your products cheaper on Amazon/Temu?
Currently, our official products are only in stock through our online website sleekify.org. We are not stocked on Amazon, so all products listed elsewhere are knock offs and not authentic, often using quality materials for construction, not CE safety certified and resulting in really disappointing customers. Shop carefully!